Refund & Cancellation Policy

1.Immediate Digital Delivery

ShastraDisha compiles and delivers a personalized digital report immediately upon successful payment verification. Because digital readings are custom-rendered instantaneously using computational and AI resources, discretionary returns are generally not provided after full report generation.

2.Eligible Full Refund Scenarios

We believe in ethical, respectful service. You are entitled to a swift 100% refund in any of the following technical cases:

• Technical Delivery Failure: Your payment was debited, but the report failed to generate or was permanently inaccessible due to an unresolvable server failure.
• Duplicate Charge: You were inadvertently debited multiple times for a single reading order.
• Unfulfilled Analysis: The AI model was unable to process the uploaded image and could not return reading results within 15 minutes.

3.How to Claim a Refund

To request assistance or a refund under eligible conditions, simply email our support team within 7 days of the transaction with:

Direct inquiry email: support@shastradisha.com. Verified refunds are credited to the original payment source within 5–7 business days.